adminJob Type: Full-time
Education: Bachelor’s degree (preferred)
Experience: Sales experience 4 years (preferred)
Work Location: Remote
- Earning Potential: $50,000 – $100,000+ annually (base salary + commission)
- Health Benefits: QSEHRA Health Reimbursement
- Retirement: 401(k) with company match
- Paid Time Off & Holidays
- Work Environment: Remote-first culture emphasizing trust, autonomy, and accountability
- Perks: Tools and training for rapid growth, Employee Outdoor Kitchen Program
Work Location & Eligibility
This is a remote position. RTA Outdoor Living is currently approved to hire in:
Arizona, Florida, Georgia, Indiana, New Hampshire, Ohio, South Carolina, Tennessee, Texas
About RTA Outdoor Living
RTA Outdoor Living designs, manufactures, and delivers custom, panelized outdoor kitchens directly to homeowners across the U.S. Our mission is simple yet meaningful: Bringing Families Together by creating outdoor spaces where people slow down, share meals, and connect.
Our work has been featured by Forbes, HCTV, Fox News, and Today.com. We combine expert guidance, innovative technology, and proprietary concrete panel construction to deliver outdoor kitchens that are safer, longer-lasting, and truly remarkable.
RTA is a remote-first company built on three guiding principles:
- Do the Right Thing, Unconditionally
- Serve Remarkably
- Be the Expert Guide
About the Role
The Design Support Specialist (DSS) is the frontline of our sales engine. This role is not traditional cold calling or hard selling. You will focus on speed-to-lead, first contact, qualification, and scheduling for homeowners to connect with our Design Consultants.
You will exclusively work with high-intent inbound leads generated through our marketing and content efforts. Success is measured by responsiveness, call quality, booking rate, and show rate.
What You’ll Do
- Respond promptly to inbound leads via phone, text, and email
- Conduct short, value-focused qualification calls
- Identify project readiness, timeline, and fit for RTA solutions
- Schedule qualified homeowners with RTA Designers
- Maintain accurate notes and outcomes in HubSpot CRM
- Follow clear call scripts, workflows, and service-level agreements (SLAs)
- Collaborate closely with Designers and Sales Leadership
- Uphold a high-quality customer experience through clarity, honesty, and service
What Success Looks Like
- Fast response times to new inquiries
- High booking and show rates for Designer appointments
- Accurate CRM data and reliable handoffs
- Homeowners who feel heard, guided, and confident
- Strong teamwork and consistency in daily execution
This Role is a Great Fit If You
- Are a strong verbal communicator with a professional phone presence
- Enjoy helping people take the next step without hard selling
- Thrive with goals, scorecards, and accountability
- Are comfortable with technology, CRMs, and virtual meetings
- Are coachable and open to feedback
- Take ownership and follow through on details
- Care deeply about service and doing the right thing
Preferred Experience & Skills
- 1+ year of appointment-setting experience or 2+ years of sales experience in high-volume outbound, inside sales, or call-center environments
- Strong listening, qualification, and interpersonal skills
- Organized, reliable, and detail-oriented
- Comfortable working in a remote environment
- Basic computer proficiency: CRM, email, calendar tools
How to Apply
If you are interested in this role apply now
Click here to APPLY NOW
Join Our Job Update Communities
Get fast job alerts, remote opportunities & visa updates instantly.
Join Telegram
WhatsApp Channel 1
admin