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Social Media Content Specialist – Bilingual French / English – Remote in Canada

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About the Job

This is a fully remote opportunity for individuals who enjoy social media engagement, online communication, community management, and digital storytelling.

As a Bilingual Social Media Specialist, you’ll help brands maintain safe, engaging, and welcoming online communities while creating meaningful interactions across various social platforms.

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The role requires flexibility, including availability for day, evening, overnight, and weekend shifts.

Available Shift Options

  • Days: 8:00 AM – 4:00 PM (North American Central Time)
  • Evenings: 4:00 PM – 12:00 AM (North American Central Time)
  • Overnights: 12:00 AM – 8:00 AM (North American Central Time)

What You’ll Be Doing

Your responsibilities will include:

  • Moderating and responding to comments across client social media channels using each brand’s unique voice
  • Writing engaging and thoughtful content designed to spark conversations and increase engagement
  • Helping maintain respectful and safe online communities aligned with client guidelines
  • Escalating emerging trends, issues, or insights to internal teams when necessary
  • Developing a strong understanding of client brand strategies, audience behavior, and communication tone
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What You Bring

The ideal candidate should have:

  • Strong written communication skills in both English and French
  • Excellent grammar, spelling, clarity, and cultural awareness
  • Experience managing and moderating social media platforms
  • Ability to adapt writing tone and style for different audiences and brands
  • Familiarity with major social media platforms including:
    • Facebook
    • Other leading social and community platforms
  • Comfort engaging with content across industries such as technology, retail, food, hospitality, tourism, healthcare, and pharmaceuticals
  • Strong organizational and customer service skills
  • Reliable high-speed internet connection suitable for remote work

Why Join ICUC?

Fully Remote Work

Work remotely from day one while collaborating with an international team.

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Supportive Team Culture

Join a creative, inclusive, and people-focused work environment that values collaboration and authenticity.

Work With Global Brands

Contribute to social media campaigns and online communities for internationally recognized brands.

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Career Growth Opportunities

Gain valuable experience in digital engagement, content moderation, and online brand communication.

Compensation & Benefits

Hourly Pay: $16.60 – $19.70 CAD or the minimum wage in your province (whichever is higher)

Eligible employees working at least 22 hours weekly may also receive benefits including:

  • Medical coverage
  • Dental insurance
  • RRSP benefits
  • Paid time off
  • Additional employee support programs
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Actual compensation depends on experience, skills, and qualifications.

How to apply?

If you are interested in this Job
CLICK HERE TO APPLY NOW

Additional Information

Location: New Brunswick (Remote)
Employment Type: Full-Time, Permanent

ICUC and its parent organization are committed to fostering inclusive workplaces where employees feel empowered to bring their authentic selves to work. The company welcomes diverse perspectives and provides accommodations throughout the recruitment process for candidates who may require support.

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