Sales & Customer Relations Lead – (Onsite/Lagos)

Job Overview

We are seeking a capable, results-oriented Sales & Customer Relations Lead to anchor both revenue growth and customer engagement operations. This role is both strategic and hands-on requiring leadership of sales initiatives while simultaneously ensuring that customer experience remains polished, responsive, and deeply human-centered.

Key Responsibilities

Sales Leadership & Strategy Execution

Lead and coordinate the sales team toward defined performance targets
Design and deploy sales strategies aligned with organizational growth objectives
Track performance metrics and optimize conversion pathways

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Customer Relations Excellence

Serve as a primary custodian of customer engagement and satisfaction
Manage client concerns, feedback loops, and service resolution processes
Ensure a seamless, trust-driven customer journey from inquiry to post-sale support

Business Development & Opportunity Mapping

Identify emerging market opportunities and potential partnerships
Support expansion initiatives through structured outreach and relationship building

Training & Team Development

Conduct training sessions for sales personnel and customer-facing teams
Mentor team members to strengthen product knowledge and interpersonal effectiveness
Build a performance-driven yet collaborative team culture

Sales Process Support

Candidate Requirements

Education

Bachelor’s degree in Business, Marketing, Communications, or a related discipline

Experience & Skills

Demonstrated success in sales and sales management roles with measurable target achievement
Strong communication and client engagement capabilities
Proven ability to train, guide, and elevate team performance
Experience in automotive or electric vehicle sectors will be considered a strong advantage

Core Competencies

Customer-first mindset with sharp problem-solving instincts
Strong leadership presence and team coordination ability
Collaborative approach to cross-functional work environments
Comfortable operating within a hybrid work structure

What You Bring

A proactive, execution-driven mindset
Strong emotional intelligence in client-facing scenarios
Ability to balance commercial targets with premium customer experience delivery
Adaptability within a fast-evolving mobility industry

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How to Apply?

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Closing Note

This is more than a sales leadership role—it is a front-row position in the transformation of mobility in Nigeria. If you are driven by performance, energized by customer relationships, and excited by the electric future of transportation, Saya Electromotors offers a space to build, influence, and lead.