adminLocation: Nigeria
Work Type: Hybrid
About the Company
Bolt stands as one of the most rapidly scaling technology platforms bridging mobility across continents, serving over 200 million users in more than 50 countries. Its momentum is powered not merely by infrastructure, but by people diverse, driven, and united by a shared ambition.
At its philosophical core, Bolt is not simply moving passengers; it is reimagining cities—shifting focus from vehicles to human-centric urban experiences. Inclusivity remains foundational, ensuring that individuals from all walks of life find belonging within its ecosystem.
Job Overview
This position calls for a strategic operator—someone who does not just interpret data, but animates it into action.
As a Senior Operations Specialist (Drivers Growth), your mandate revolves around balancing the delicate interplay between supply and demand within the ride-hailing ecosystem. You will architect pathways for driver acquisition, sustain engagement, and refine operational mechanics to unlock scalable growth.
Working in close alignment with the Operations Manager, your contributions will directly influence key business metrics, shaping how effectively the platform attracts, retains, and empowers driver-partners.
Key Responsibilities
Driver Acquisition & Market Positioning
- Unearth new channels and strategies to expand the driver onboarding pipeline
- Refine and communicate a compelling value proposition that resonates with prospective drivers
Driver Activation & Retention Dynamics
- Dissect behavioral trends, uncover friction points, and detect emerging patterns
- Design targeted interventions to activate dormant drivers and sustain long-term engagement
Performance Intelligence
- Continuously monitor the health of the driver growth ecosystem
- Identify anomalies early and respond with clear, actionable solutions
Process Refinement
- Evaluate and recalibrate existing workflows to enhance efficiency and output
- Introduce structured improvements that yield measurable operational gains
Collaboration & Strategic Partnerships
- Work cross-functionally with internal teams and external stakeholders
- Drive initiatives that translate into tangible, result-oriented outcomes
Candidate Profile
Experience & Expertise
- Minimum of four (4) years navigating strategy, operations, or analytics roles
- Strong inclination toward data-led decision-making and structured problem-solving
Technical & Analytical Proficiency
- Advanced use of Excel and Google Sheets for data manipulation and insight generation
- Familiarity with business intelligence tools such as Tableau
Core Capabilities
- Ability to transform analytical insights into practical, high-impact actions
- Clear, confident communication—both written and verbal
- Strong stakeholder management skills across diverse teams
Work Ethic & Mindset
- High ownership mentality with consistent delivery under pressure
- Organized, detail-conscious, and grounded in integrity
- Experience driving growth initiatives within fast-paced environments
Why This Role Matters
- Your work directly influences the equilibrium between driver supply and rider demand
- You contribute to shaping the mobility infrastructure across multiple cities
- You operate within agile, high-autonomy teams where execution speed is critical
- Your insights help define how the platform evolves in dynamic markets
What You Gain
- Opportunity to impact millions of users and partners across global markets
- Exposure to high-caliber teams and complex, real-world challenges
- Accelerated career progression within a rapidly expanding tech ecosystem
- Competitive compensation package, including stock options
- Flexible hybrid work structure with in-office collaboration days
- Access to wellness initiatives supporting both physical and mental well-being
How to Apply?
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