adminPandora is currently hiring an Assistant Store Manager for its 125th Street Harlem location in New York City. This opportunity is ideal for experienced retail professionals who are passionate about customer experience, leadership, sales performance, and luxury fashion retail.
As the world’s largest jewelry brand, Pandora creates jewelry that helps people celebrate meaningful moments and express their individuality. The company is known for its collaborative culture, growth opportunities, and customer-focused retail experience.
About the Job
The Assistant Store Manager (ASM) plays a key leadership role in supporting the Store Manager and driving overall store success. In this position, you’ll work closely with the sales team, engage directly with customers, and help deliver a premium in-store shopping experience that reflects Pandora’s brand values.
This role is highly hands-on and customer-facing, making it a great fit for someone who thrives in a fast-paced retail environment and enjoys coaching teams to exceed performance goals.
Please note that candidates will be required to complete an assessment after submitting their application.
Key Responsibilities
As an Assistant Store Manager, you will:
- Support the Store Manager in overseeing daily store operations
- Deliver exceptional customer experiences on the sales floor
- Build strong customer relationships and encourage long-term brand loyalty
- Help drive sales performance and exceed store KPIs and commercial targets
- Coach, mentor, and motivate sales associates to achieve individual and team goals
- Provide real-time feedback and support to improve team performance
- Maintain visual merchandising and operational retail standards
- Assist with recruitment efforts for seasonal and permanent team members
- Ensure smooth daily operations and uphold brand consistency throughout the store
Qualifications & Skills
The ideal candidate should have:
- At least 2 years of leadership experience in a high-performance retail or sales environment
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Strong analytical thinking and business awareness
- Ability to lead, motivate, and inspire retail teams
- Familiarity with:
- Microsoft 365
- Retail point-of-sale systems
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for long periods and lift up to 50 pounds when needed
- Must be at least 18 years old and legally eligible to work
Compensation & Benefits
Pay Range: $23.50 – $29.40 per hour (based on experience)
Pandora offers a comprehensive employee benefits package that includes:
Health & Wellness
- Medical insurance
- Dental coverage
- Vision insurance
- Short-term and long-term disability coverage
- Basic life insurance and AD&D benefits
Financial Benefits
- Competitive bonus opportunities
- 401(k) retirement plan
Career Development
- Learning and development programs
- Tuition reimbursement
- Continuous feedback and coaching
- Access to LinkedIn Learning
Paid Time Off
- Vacation leave
- Sick days
- Personal days
- Birthday leave
- Celebration days
- Paid holidays
Additional Perks
- Employee product discounts
- Anniversary gift cards
How to Apply?
If you are interested in this Job
CLICK HERE TO APPLY NOW
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