Positioned within the enterprise security landscape, this firm operates with a singular ambition—to consistently surpass client expectations through tailored, value-driven solutions. Its operational ethos blends reliability with strategic foresight, cultivating enduring partnerships while navigating an ever-evolving security ecosystem.
Job Overview
At its core, this role is a dual-force function part hunter, part cultivator. The Sales & Client Relationship Manager is entrusted with igniting new business avenues while simultaneously deepening existing client alliances. It is not merely about transactions; it is about constructing trust architectures that translate into sustained commercial growth.
You will operate as both strategist and executor identifying prospects, tailoring solutions, negotiating value, and ensuring financial closure through invoicing and receivables recovery.
Core Responsiblities
- Propel revenue generation by amplifying the adoption of the company’s products and service offerings.
- Spearhead territorial expansion, unlocking untapped markets and strengthening regional presence.
- Compile and disseminate detailed reports—spanning sales performance, revenue trajectories, expenditure patterns, and forward projections.
- Elevate brand visibility through calculated market engagement and positioning efforts.
- Preserve a structured repository of reports for audit and reference continuity.
- Supervise and evaluate sales team outputs against predefined benchmarks where applicable.
- Engage cross-functional units to cultivate, expand, and solidify sector-specific customer portfolios.
- Identify, nurture, and convert business leads across diverse market entry channels.
- Drive high-stakes negotiations, securing agreements that optimize profitability margins.
- Architect and deploy sales strategies aligned with organizational growth targets.
- Decode sales analytics to uncover patterns, gauge potential, and interpret client inclinations.
- Maintain acute awareness of industry currents, competitive landscapes, and sector-specific applications.
- Guide, mentor, and develop junior sales personnel—ensuring continuity of performance excellence.
- Uphold compliance with QMS ISO9001:2015 standards, embedding quality within operational delivery.
Account Management Mandate
- Address client concerns with immediacy and precision, ensuring swift resolution pathways.
- Reinforce customer loyalty through consistent satisfaction and engagement initiatives.
- Oversee monthly invoicing cycles, ensuring timely submission and vigilant receivables tracking.
- Collaborate with technical and pre-sales teams on risk evaluations and solution design requirements.
- Map and engage key decision-makers within client organizations to cultivate high-value relationships.
- Sustain periodic communication flows—leveraging opportunities for cross-selling and value expansion.
- Safeguard and enhance the corporate image through every client interaction.
- Conduct structured client satisfaction assessments to inform service refinement.
- Maintain active, ongoing engagement across the client lifecycle.
- Execute additional responsibilities as directed by unit leadership.
Required Requirement
- A first degree from a recognized tertiary institution is essential.
- An MBA confers added distinction.
- Relevant professional certifications from accredited bodies will strengthen candidacy.
Experience Profile
- A minimum of four years within a sales-driven environment.
- Demonstrable history of exceeding targets in roles such as Sales Representative or Sales Manager.
Core Competencies
- Persuasive communicator capable of influencing stakeholders across hierarchical tiers.
- Innate entrepreneurial instinct, with a sharp eye for uncovering revenue opportunities.
- Strategic thinker grounded in robust product and service comprehension.
- Refined negotiation, presentation, and business articulation capabilities.
- High emotional intelligence, fostering collaboration and adaptability.
- Solid grasp of both local and global security industry dynamics.
- Mastery of Microsoft Office tools, applied with efficiency and precision.
- Strong commercial judgment paired with risk-awareness sensitivity.
- Detail-conscious execution style, minimizing oversight and maximizing accuracy.
- Digitally attuned, with an appreciation for evolving sales and marketing technologies.
- Naturally inclined toward solution-oriented thinking and cross-functional synergy.
How to Apply?
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