Front Desk Assistant Job – (Onsite/ Abuja)

Job Overview

Serving as the gateway to Jhpiego’s operational environment, the Front Desk Assistant occupies a highly visible and essential position—one that shapes first impressions while quietly orchestrating the rhythm of front office functionality. This role extends beyond routine reception duties; it demands attentiveness, composure, and a refined sense of coordination to ensure that every visitor interaction and administrative process unfolds seamlessly.

From managing communication systems to facilitating logistics, the position requires a balance of hospitality finesse and administrative discipline.

Key Responsibilities

Sustain the smooth operation of the reception and front office, offering dependable support to staff and visitors alike.
Receive and accurately log bid submission documents, ensuring proper documentation and traceability.
Oversee attendance tracking systems and telephone infrastructure, coordinating with IT to swiftly resolve technical disruptions.
Support administrative processes tied to travel coordination, including flight booking documentation and ticket authorization tracking.
Maintain a detailed telephone usage register, ensuring adherence to organizational communication policies.
Preserve a clean, welcoming reception area while promptly attending to guests with professionalism and warmth.
Manage incoming correspondence and deliveries, ensuring timely and accurate distribution across the office.
Coordinate outgoing mail—both local and international—ensuring proper addressing, documentation, and dispatch through courier services.
Facilitate communication support for visiting staff from international offices, including temporary mobile device allocation and contact setup, with strict accountability upon return.
Assist in preparing meeting spaces, ensuring logistical readiness for conferences, trainings, and internal engagements, including refreshment arrangements.
Provide periodic insights and feedback to the Administrative Manager regarding front office operations.
Monitor and enforce compliance with vehicle requisition processes, ensuring efficient daily utilization.
Verify office supply deliveries (such as consumables and utilities) against invoices prior to payment processing.
Track vendor payment statuses, offering timely updates to relevant stakeholders.
Maintain accurate inventory records of office supplies, ensuring timely replenishment.
Oversee the readiness of the First Aid Box, ensuring essential medical supplies are consistently available.
Undertake additional responsibilities as assigned, adapting fluidly to evolving operational needs.

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Qualification Profile

Minimum of an HND or Bachelor’s degree in Administration or a related discipline.
One to two years of relevant experience within a similar capacity.
Foundational computer literacy, enabling efficient handling of digital tools and systems.

Skills & Competencies

Prior exposure to fast-paced office environments, particularly within private or international organizations, is advantageous.
Familiarity with PBX telephone systems and general office communication tools.
Strong organizational instincts, paired with the ability to multitask without compromising accuracy.
Professional demeanor marked by courtesy, responsiveness, and reliability.

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How to Apply?

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Additional Information

Jhpiego provides a competitive remuneration structure alongside a comprehensive benefits package, reinforcing its commitment to employee well-being and professional growth.

Applicants are required to submit a consolidated document containing a cover letter, resume, and references via the official careers portal.

Shortlisted candidates will undergo a pre-employment background verification process.

Jhpiego maintains a strict equal opportunity policy, fostering an inclusive workplace free from discrimination across all legally protected characteristics.